We invite you to submit a proposal to present at this year’s conference. As leaders in higher education, you bring valuable knowledge and expertise that can benefit colleagues across the profession. Presenting at a national conference is also a rewarding opportunity for professional growth, networking, and sharing best practices with peers.

If you're interested in proposing a session, please complete the proposal form by Friday, April 24, 2026.

Below are some of the topics we are looking to focus on at the conference:

• Leveraging data to impact decision-making

• One Stop's role in influencing student success measures

• Service Level Agreements and working collaboratively with partner offices

• Navigating change and change management strategies

• Managing stress and compassion fatigue in front-line service staff

• Advancing financial wellness education and support strategies

• Enrollment trends and strategies

• Process improvement and organizational effectiveness

• Creating a welcoming and inclusive service experience

• Hiring, training, and managing a student workforce

• New advances leveraging technology (AI, Chatbot, Queuing, etc)

• Communication strategies to engage students

• Building a culture of continuous improvement, going from good to great

• Service excellence and handling difficult conversations

• Student retention and success strategies

• Training, team building, and coaching staff

• Developing effective crisis and risk management plans

• Strategies for professional development and pathways for advancement

Call for Session Proposals